PRIVACY POLICY FAQ
What type of information do you collect?
We receive, collect and store any information you enter on our website. Specifically, if you use our message option on the Contact page, your name, email, and phone number will be saved.
How do you collect information?
When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, email, and phone number. Your personal information will be used to contact you regarding tree services only.
Why do you collect such personal information?
We collect Personal Information for the following purposes:
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To provide and operate the Services
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To provide our Clients with ongoing customer assistance
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To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages
How do you store, use, share and disclose your site visitors' personal information?
Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.
How do you communicate with your site visitors?
We will contact you to follow up on a message you have sent us, and we may contact you to send updates about our company. For these purposes we may contact you via email or telephone. If you specify a preference, that will be honored.
How do you use cookies and other tracking tools?
Ardent Tree Consulting does not use cookies or other tracking tools. We will never sell your information.
Third-party services, such as Google Analytics or other applications offered through the Wix App Market, placing cookies or utilizing other tracking technologies through Wix´s services, may have their own policies regarding how they collect and store information. As these are external services, such practices are not covered by the Wix Privacy Policy.
How can your site visitors withdraw their consent?
If you don’t want us to store or use your data anymore, please contact us at justine@ardenttree.com, call us at 510.629.09, or send us mail to: 2718 55th Avenue, Oakland, CA 94605.
What about privacy policy updates?
Although unlikely, we reserve the right to modify this privacy policy at any time. Changes and clarifications will take effect immediately upon their posting on this website. If we make material changes to this policy, we will notify you.
I still have questions! How can I reach you?
If you would like to discuss our privacy policy, or access, correct, amend or delete any personal information we have about you, you are invited to contact us at justine@ardenttree.com, call us at 510.629.0976, or send us mail to: 2718 55th Avenue, Oakland, CA 94605.